Transmit Your Signal
Reach out to PocketAstronaut from anywhere in the cosmos.
Get in Touch
SEND YOUR COSMIC MESSAGE
Whether you’re reporting a stargazing anomaly, seeking mission support, or sharing feedback, our Earth Base is ready to receive your transmission. Fill out the form below, and we’ll respond faster than a meteor shower.
Common Transmission Errors
YOUR FAQ GUIDE
Lost in the void? Our FAQ tackles the most frequent issues astronauts encounter, from app glitches to stargazing tips. Expand each question to find your answer and get back to exploring the cosmos.
Ensure your camera has permission enabled and is clear of obstructions. Low light or cloudy skies may affect accuracy. Try calibrating in a dark, open area or use offline mode for cached data.
Connect to Wi-Fi and open the app’s settings. Tap “Sync Logs” to upload your data to the cloud. Ensure you’re logged into your PocketAstronaut account for cross-device access.
Yes! Download the offline starmap in settings before heading out. You can scan, log, and view cached data without internet, syncing later when connected.
Complete stargazing sessions and log events to earn XP. Check the “Levels” tab for milestones. Cadet to Explorer requires 10 logs; Explorer to Commander needs 50.
Mission Feedback
SHARE YOUR EXPERIENCE
Your input shapes our cosmic journey. Let us know how PocketAstronaut is performing on your mission. Pick an emoticon below to share your thoughts and help us refine the app for all astronauts.
Loved It
The app’s a stellar hit! Share what’s making your stargazing shine, from AR views to galactic alerts.
Tell Us More
Needs Work
Encountered a glitch or missing feature? Let us know what’s off-course so we can patch it up.
Report Issue
Confused
Lost in the app’s orbit? Tell us what’s unclear, and we’ll guide you back to the stars.
Get HelpEarth Base
OUR GROUND STATION
Our mission control is stationed in New Delhi, India. Visit us virtually or send a signal to our base. Below, find our coordinates and a map to locate our terrestrial hub.
Astronaut Code of Contact
OUR COMMUNICATION VALUES
We believe in clear, kind, and curious communication to foster a stellar community. These principles guide every transmission to and from PocketAstronaut’s Earth Base.
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Clarity
Share your thoughts with precision, like plotting a star’s coordinates. Clear messages help us respond effectively.
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Kindness
Approach every interaction with respect and empathy, as if greeting a fellow astronaut in the vast cosmos.
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Curiosity
Ask questions and share ideas with an open mind, fueling discovery like a rocket headed for the stars.
We Heard You
SIGNAL RECEIVED
Once you send your message, our crew will process it with the speed of light. Expect a response within 48 hours, complete with solutions or a friendly cosmic greeting.
Your transmission is en route to our Earth Base. We’ll decode it and reply to keep your mission on track.
Ready for Liftoff?
SEND YOUR MISSION LOG
Launch your thoughts into our orbit. Whether it’s a question, feedback, or a cosmic idea, we’re eager to hear from you. Tap below to start your transmission.
Send Message